Frequently Asked Questions

FAQ Description

You can place an order through our website by adding items to your cart and proceeding to checkout. For bulk orders, please contact our sales team.

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Standard shipping typically takes 3-5 business days within Kuwait. Express shipping is available for 1-2 business day delivery.

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We offer a 30-day return policy for unused items in original packaging. Custom or special order items may have different return conditions.

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Yes, all equipment comes with manufacturer warranties. Extended warranty options are available for most products.

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Yes, we provide comprehensive maintenance services including preventive maintenance, repairs, and on-site support.

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We accept credit cards (Visa, MasterCard, American Express), KNET, bank transfers, and account credit for approved customers.

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Yes, we ship to GCC countries. International shipping rates and times vary by destination. Please contact us for specific details.

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Contact our customer service team to initiate a return. We'll provide you with a return authorization number and shipping instructions.

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We maintain an extensive inventory of spare parts for both current and older equipment models. Contact us with your model details.

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Yes, we offer flexible leasing options for most equipment. Contact our leasing department for terms and rates.

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